I have been using Upper Edge to manage my property since 2019. I have been impressed with their focus on optimizing efficiencies and processes and have found their communication to me as a client to be outstanding. They are always looking for new and innovative ways to enhance my experience.

Property management can be challenging as it relates to supporting what is fair for the tenant as well as what is in the interests if the property owner. Their advice and recommendations have always been fair and reasonable.

Throughout the years there have been a variety of individuals assigned to my portfolio as people are given more opportunity within the company. I have noticed that Garret supports retention efforts and recognizes good work. He promotes a culture of commitment and strives to make his company somewhere that individuals feel valued. That has translated into an exceptional experience for myself and my properties.

If you are looking for a new property management company I encourage you to give Upper Edge a try. Surely my experience cannot be the only one of it's kind.

Well done Garret and Upper Edge. It's a pleasure doing business with you!

I’ve enjoyed the maintenance crew very much. Our heating wasn’t working, and after a few emails and phone calls with upper edge, we were connected with a professional kind and courteous repair staff who got the job done quickly and efficiently.

Great experience with Upper Edge, very professional and organized. We’re quick to respond to any issue, especially Jessica! She was very understanding and helpful. She was always attentive to any request and responded in a timely manner!

Sorry about the mix up I thought I put 4 stars. I wanted to put a review for someone I know renting from you. To let others know you are a good company to rent from. You dealt with a situation good with them and all of their family and friends are grateful for that

It has been great working with Garrett over the last few years. I don’t live near my rental and rely heavily on Upper Edge’s expertise. Upper Edge is prompt in responding to messages and deals with issue in a timely manner. I would highly recommend this property management company.

What started out as a pretty rough move in day turned out to be probably one of the best experiences I've had in customer service ever.

Being new tenants to a new building, you'd expect everything to be super organized and professional. Upon moving into our new condo, we quickly realized our building walk-through was far from what we were expecting. Our inspector did not have all the keys to our place, we were missing a garage door opener, front door fobs, and our buzz code key was not programmed to our names. Not what you'd expect right after you hand payment over and this is what you hear.

HOWEVER, after getting into contact with Garret at Upper Edge Management, I can't stress the effort he and his team put in to rectify the entire situation. He had explained that this had never happened before and that due to COVID and the current circumstances, their office was shut down and everyone was working remotely from home. Not only did he and his team go above and beyond to make sure my fiance and I were taken care of, he reassured us that he would have all issued resolved by the next day. He had staff come and drop off all the missing items AND to go even further, he sent a gift to apologize for the inconvenience, though it was not needed!

Being in a customer service based industry, these actions go such a long way in terms of the satisfaction of the customer. I would have never expected such exceptional service after they took my money but Garret proved my fiance and I wrong and went the extra mile.

For anyone who is considering renting/leasing or using Upper Edge Management, I wouldn't hesitate to do so! They are people driven and aim to provide the best service possible.

Thank you so much for all you work Garret, it is much appreciated!

I have been using the services of Upper Edge Property Management for 4 plus years now and I am very pleased with the services that Garret and his team have provided. They have always made sure to professionally advertise my property for optimal results. They have a thorough process to screen for qualified tenants and I’ve been very happy with the different long term tenants I have had. They take care of any repair, cleaning etc. after and before a new tenant moves in. The tenants also seem to be happy with the company. Communication is very good. The fees charged for the services are worth it. Thank you Garret and management team.

I want to thank Garret Wong and Upper Edge Property Management for their expertise and advice. They gave me lots of valuable tips when navigating a very difficult situation. They are a wealth of knowledge! Very grateful for the time they spent guiding me.

Probably the most reputable and professional property management company in the city. Garret and his team are very knowledgeable and care about their partners, tenants and landlords. I highly recommend them

Was going to rent from them. Rent was good. Pre- screen before give the application to the board. Too many hoops to go threw.

thanks for helping us out. much appreciated.

Garret is an extremely kind and professional person. He and his team have been on the lookout in each of the stages of the service. I highly recommend this great firm.

They have very good experience in the field of income property. Whenever I am in trouble they take me out of it. They give me suggestions and tips which is very helpful.

thanks for helping us out. much appreciated. they are giving us very good service on attending to our repairs. Thanks.

We first moved into a property managed by Upper Edge in February, the property had a few problems and Upper Edge always did the most they could for us and provided great support during those hard times. I want to thank Mario and the women in the office, when we needed to find another property Mario went above and beyond expectations and showed us one as it was coming on the market to give us a better chance of being approved. Upper edge really does do everything in their power to help you get into a property and I can assure you if I ever have to rent it will be through them.

I moved to an apartment that's managed by upper edge and the process was very smooth. They are very easy to reach whenever there's an issue that needs to be fixed. They always respond promptly and always call to check and follow up until issues are resolved. It was unfortunate that something came up that i had to move out early but even then, they were still very helpful in understanding my situation. LAURA is beyond amazing. If i would have to find another apartment in the future, i would definitely come back to upper edge.

I've worked with Upper Edge in the industry for years. Great people. Very caring and professional. They genuinely go above and beyond for their customers.

“I think highly of the staff at Upper Edge Property Management who strive to make the place where we live safe, secure and comfortable. In spite of the challenges brought on by Covid-19, their hard work and diligence in responding to our needs has been greatly appreciated. Thank you to the staff at Upper Edge Property Management in particular, thanks to TEAM 1 for their understanding and patience.”

Professional service and friendly stuff. I strongly recommend this company.

Awesome company to work with. They are accommodating and will always try to help you as best as they can. I recommend working with Upper Edge Property Management if you need a place.

We have been working with Upper Edge consistently for 2 years. The staff are friendly, competent and professional. Garret and Nicole are quick to respond and easy to communicate with. We are very happy with the ongoing relationship that has developed with everyone at this company. Great people!

I had the amazing opportunity to worked with Uper Edge Property Management team, and they over exited my expectations around customer experience. I really recommend this company when renting is something you are looking for. They really have the best management property service in Winnipeg.

Everything from the initial showing to the key handoff was very well organized and pleasant. The property was in great condition and clearly had been inspected and cleaned up well from the previous tenants. The routine maintenance and service ticket program is exceptional, and so far my experience has been nothing short of fantastic. I highly recommend Upper Edge Property Management based on my experience so far!

I've only had positive experiences with the team from Upper Edge. Requests have been responded to in a timely manner, and repairs have been completed on short notice and to satisfaction.

By far the best rental agency I have been with. They are always respectful and always available when needed. Any maintenance or repair that has needed to be done, gets done asap normally by the next day. I have been with the company almost 4 years now and I would reccomend them to anyone looking to rent!

I have leased a residential property from Upper Edge
( new build) I have had 5 issues and I am happy to say that upper edge has responded professionally and quickly
#1 door code for front entrance same day positive response from them completing the request
#2 main alarm code to control an alarm system that wasn’t suppose to be activated responded positively completing the request even at 12:30 at night
#3 replacing broken shelve in fridge completed within 2 days
# 4 heating and cooking supply to a bedroom ongoing but have had there heating vendor respond
#5 electrical outlets to be installed in basement ongoing but have responded

From my experience so far I can only supply positive comments in regards to the professionalism they have shown

We are property owners who have used Upper Edge Property Management for the past two and a half years.

We have been very happy with the service provided by Upper Edge. We noticed that the service, which had been good, improved further when the business transitioned from Garamark (previous name) to Upper Edge. The efforts to refocus on customer service have not gone unnoticed.

As a property owner, the company has provided valuable information for me to evaluate my options in how to best manage the property. Moreover, they just went the extra mile by helping represent me at a municipal government hearing (I live out of province) on one day’s notice. Because there was such little notice, Garret Wong, the President of Upper Edge, went and personally handled the matter, because all of his staff were already scheduled to do other things.

To sum it up, it has been a relief to know that the property we own has been well managed in our absence.

Garrett has been incredibly helpful and his wealth of knowledge has been invaluable. He's been responsive (always getting back to me within the same day) and very easy to communicate with.

Garret is such an amazing Personality he is very knowledgeable about Real estate Market. Rentals, his management and quick repose to all the enquiries made things much easier. Specially when you are working with rental investor either for single family houses or multi-unit building. Upper Edge Property Management is the Right choice to contact for all the property Management needs.

The staff at Upper Edge are compassionate and caring people that go the extra mile with everything they do including going over and above by donating to local charities through their charity fund. Thank You Upper Edge!